Messages on Hold
Make every call count with tailored and professional phone messages
Personalised On Hold Messages enable you to communicate one-to-one with your customers while they are waiting to speak to you.
Engaging, informative and entertaining your message on hold is a powerful opportunity to enhance your brand and integrate your marketing mix into the entry point of your business. Direct and intimate, everything that is spoken about in your message on hold gives your callers a unique educational experience of your business.
We deliver superior Message on Hold productions inclusive of script writing, Australian’s finest voice talent – a mix of both male and female to ensure that your callers are engaged in the on hold experience.
We will work with you to create your very own On Hold Communication Strategy. Once created, we select a service level for an amount of script updates and new recordings per annum. Each service level meets our Grade of Service Guarantee.