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Messages on Hold

Make every call count with tailored and professional phone messages

A message on hold is a customised message for your business, created and produced in our studio. Engaging, informative and entertaining your message on hold is a powerful opportunity to enhance your brand and integrate your marketing mix into the entry point of your business. Direct and intimate, everything that is spoken about in your message on hold gives your callers a unique educational experience of your business.

We deliver superior Message on Hold productions by providing script writing, music production on high-end digital equipment with top-notch customer service. We have a range of production styles and we can inform you of the most effective style for your audience.

Utilise our commercial script writing services for effective Messages on Hold.

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What's included within our Message on Hold solution?

Discover the power of Messages On Hold for your business  
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Quality Guaranteed

Your audio recordings will be produced within our own recording studio for maximum quality control. We combine automated and manual checks to ensure audio productions are top quality and broadcast-ready.

Premium Support

All our customers get the highest level of support regardless of plan type or spend. Chat to us live on the site, or call our Australia-based support staff and we’ll work with you to resolve your concern or question.

Campaign Script Management

We will work with you to create your very own On Hold Communication Strategy. Once created, we select a service level for an amount of script updates and new recordings per annum. Each service level meets our Grade of Service Guarantee.