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Interactive Voice Response

IVR directs your callers to where they want to go within your business.

Interactive Voice Response (IVR) is the recording message and selection menu you hear when you call many businesses. It allows your caller to respond to directives by the recorded voiceover, that could be by selecting numbers on the telephone keypad or using voice prompts. You can think of an IVR as your own business tour guide, directing your callers to where they want to go within your business.

Our commercial script writing team can develop your very own corporate IVR menu prompts and have it produced within our recording studio with either male or female voice talent IVR services work with a business’s existing phone number including landline, VoIP, 13/1300 numbers, 1800 numbers and SmartNumbers. They can direct calls to any extension within the current phone system, and also to external landline and mobile numbers, and to live answering or voicemail.

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